Maker Foundry Settings — Troubleshooting

• A setting did not work on my machine. What now?

  That is expected sometimes — a library setting is a starting point. Work through the usual variables: Check focus and material thickness first (the biggest culprits). Confirm air assist and lens match what the setting assumed. Nudge power up / speed down for more cut or darker engrave; the rever...

• I did not get my sign-in code / cannot sign in.

  A few things to try: Check spam/promotions for the email with your one-time code, and give it a minute. Make sure you entered the same email you signed up with. Try Continue with Google instead. Still stuck? Reach out through any of our community groups and we will help.

• The exported file will not import into my software.

  Make sure you are importing the right format into the right program — .clb goes into LightBurn's Material Library, and XCS .json goes into xTool Creative Space via Materials → Import. If you have the opposite file for your software, run it through the File Converter first. Also confirm your softw...

• Why do CO2 settings cap at 90% power?

  Running a glass CO2 tube at 100% power dramatically shortens its life. Best practice is to keep max power around 80–90% and, if you need more cutting power, slow down or add a pass instead. Our Setting Converter enforces this automatically for CO2.

• Why do cut settings not show a line interval?

  Line interval is an engraving parameter — the spacing between scan lines. A cut is a single vector line, so a line interval does not apply to it. If you ever see one on a cut, it is leftover noise and can be ignored; you will only find it on engrave settings where it belongs.