PatchForge — Troubleshooting & Support

  • How do I get help from a person?

    Email patchforge@makerfoundryco.com and we will get back to you within one business day. Include your account email and a screenshot if you can — it helps us help you faster.
  • My design did not save — what do I do?

    Make sure you are signed in and online, then press Ctrl+S again. Designs also auto-save after about 30 seconds. If you still do not see it under My Designs, refresh the page and check again before redoing work.
  • My uploaded image looks blurry on the patch.

    The source image is likely low resolution. For UV printing use art that is 300 DPI or higher at the print size, or use a vector (SVG). For engraving, use "Vectorize for Engraving" to convert it to clean lines.