TumblerForge — Troubleshooting

• A font won't convert to outlines — what do I do?

  Nearly every font converts, including uploaded ones; the studio automatically handles fonts with exotic ligature tables. If one still refuses, it's usually a corrupted or unusual font file — try re-downloading it or use a studio font. Note that fancy connected scripts may outline as individual le...

• I can't log in / forgot my password.

  On the sign-in page use the reset link, or if you signed up with Google, click Continue with Google — there's no separate password in that case. Confirmation email missing? Check spam for mail from tumblerforge-noreply. Still stuck: tumblerforge@makerfoundryco.com.

• My uploaded SVG shows solid where it should have holes.

  Select it and click Make compound — TumblerForge preserves the file's hole-fill rules when merging, which restores counters that some export tools flatten. If a specific file still misbehaves, email it to us and we'll dig in.

• Subtract removed the wrong thing.

  Booleans keep the BOTTOM layer as the base and cut the upper shapes out of it. Open the Layers panel and check the order: the shape you want to keep should be lowest in the selection. Move it down (▼), then run Subtract again. Cmd/Ctrl+Z undoes any boolean.

• The 3D preview isn't updating with my edits.

  The preview recomposites automatically a moment after each change. If it ever wedges (usually after the computer wakes from sleep), refresh the page — your design persists across reloads within a session, and exports always render from the live canvas.

• The studio feels slow with my big SVG.

  Compound it. A single 300-piece SVG left ungrouped means every operation touches 300 objects; Make compound collapses it to one. If you need to edit a piece afterward, Release, edit, and re-compound.